Refund Policy for Flox India

Introduction

At Flox India, we strive to provide the best possible experience for all of our users. However, we understand that there may be situations where a refund may be requested. This Refund Policy outlines the conditions under which refunds may be provided, and the steps involved in requesting a refund.

Digital Products and Services

Flox India primarily offers digital services, including premium features, memberships, and other digital goods. Please note that due to the nature of digital products, we typically do not offer refunds once a product or service has been delivered or accessed.

No Refunds on Subscriptions

All payments for subscriptions and memberships on Flox India are non-refundable. Once you purchase a subscription, you will have access to the features for the duration of the subscription period. Refunds will not be provided if you cancel your subscription before the end of the billing cycle.

Exceptions

Refunds may be granted in the following exceptional circumstances:

  • Accidental Duplicate Transactions: If you have been accidentally charged twice for the same service or product.
  • Unauthorized Transactions: If a transaction was completed without your consent or due to fraud.
  • Technical Issues: If there are significant technical issues preventing you from accessing the purchased service, and we are unable to resolve the issue within a reasonable timeframe.

How to Request a Refund

If you believe you are entitled to a refund based on the conditions outlined above, please contact our support team within 7 days of the transaction. In your refund request, please include:

  • The transaction ID or proof of purchase
  • The reason for requesting a refund
  • Any relevant details about the issue

You can contact us via:

  • Email: support@fbgezajyt.in
  • Address: Shekh Tola Dumaria, Ward No 15, Post Palasi, Forbesganj, Bihar

Refund Process

Once we receive your refund request, our team will review the case and determine if you are eligible for a refund. If approved, refunds will be processed within 7-10 business days, and the funds will be returned to the original method of payment.

Changes to This Policy

Flox India reserves the right to modify this Refund Policy at any time. Any changes will be updated on this page, and your continued use of the website constitutes acceptance of any modifications.