At Flox India, we strive to provide the best possible experience for all of our users. However, we understand that there may be situations where a refund may be requested. This Refund Policy outlines the conditions under which refunds may be provided, and the steps involved in requesting a refund.
Flox India primarily offers digital services, including premium features, memberships, and other digital goods. Please note that due to the nature of digital products, we typically do not offer refunds once a product or service has been delivered or accessed.
All payments for subscriptions and memberships on Flox India are non-refundable. Once you purchase a subscription, you will have access to the features for the duration of the subscription period. Refunds will not be provided if you cancel your subscription before the end of the billing cycle.
Refunds may be granted in the following exceptional circumstances:
If you believe you are entitled to a refund based on the conditions outlined above, please contact our support team within 7 days of the transaction. In your refund request, please include:
You can contact us via:
Once we receive your refund request, our team will review the case and determine if you are eligible for a refund. If approved, refunds will be processed within 7-10 business days, and the funds will be returned to the original method of payment.
Flox India reserves the right to modify this Refund Policy at any time. Any changes will be updated on this page, and your continued use of the website constitutes acceptance of any modifications.